General Patient Information

LAB RESULTS

 

In instances where lab test results necessitate further action or a review consultation with a GP, the patient will be contacted directly by Annagh Medical Centre.  All other lab test results can be acquired by contacting Annagh Medical Centre.  In most cases lab results will be given out by a GP or Nurse via our texting service.

Printout of your results are available at reception once they have been reviewed by your GP. Should you need to query any of your
results you can contact our Practice Nurse between 12:30 and 13:00 or leave a voice message and we will reply as soon as able.


N. B.  Please bear in mind that due to the high number of test results received in Annagh Medical Centre daily, it is sometimes difficult for our nurse to take all the results calls. If this is the case when you phone in, a member of the admin team will take your name and number and pass a message onto a nurse or please leave a message contact number to be contacted. The nurse will then call you back with your results at a later stage.

 
In most cases lab results will be received back to the surgery 10-14 days after the tests have been taken. Please allow minimum 7 days before inquiring about blood tests so as not to be disappointed to hear they are not back.

Using Your Medical Card

In instances where lab test results necessitate further action or a review consultation with a GP, the patient will be contacted directly by Annagh Medical Centre.  All other lab test results can be acquired by contacting Annagh Medical Centre.  In most cases lab results will be given out by a GP or Nurse via our texting service.

Printout of your results are available at reception once they have been reviewed by your GP. Should you need to query any of your
results you can contact our Practice Nurse between 12:30 and 13:00 or leave a voice message and we will reply.


N. B.  Please bear in mind that due to the great number of test results received in Annagh Medical Centre daily, it is sometimes difficult for our nurse to take all the results calls. If this is the case when you phone in, a member of the admin team will take your name and number and pass a message onto a nurse or please leave a message contact number to be contacted. The nurse will then call you back with your results at a later stage.  
In most cases lab results will be received back to the surgery 10-14 days after the tests have been taken. Please allow minimum 7 days before enquiring about blood tests so as not to be disappointed to hear they are not back.

There are, however, some services which are not covered under the Medical Card Scheme

The most commonly requested services not covered by Medical/GP Visit Card are listed
below where a charge may apply and if you require any of these services please consult with
the practice staff to see if they are available and what arrangements are in place for the
provision of such services. GMS Medical Card patients requesting any of the below services
are responsible for the relevant fees.

  • Minor Surgery

  • Chronic Disease Management

  • Phlebotomy Services (Routine Blood Tests)

  • Warfarin Monitoring

  • Women’s and Men’s health clinics

  • Dressings

  • Travel Vaccinations

  • Pre-Employment Medicals

  • Insurance medicals/reports

  • Medical examinations for legal purposes

  • Sports medicals/reports

  • Examinations relating to fitness to drive

  • Passport/identity reports

  • Crèche reports/School attendance notes/certificates

  • Certificates/letters in support of applications for services under the Social Welfare

  • Acts

  • Utilities reports/letters

  • Preventative Services (i.e. Health checks/Screening services)

  • Therapeutic Counselling

Phone Call Process (When to call)

Annagh Medical Centre operates a strict ‘no interruption’ policy during standard surgery
hours. This policy means that, with the exception of a medical emergency, GP's and Nurses do not take routine phone calls whilst they are in consultation with patients. This policy is in place to ensure that the patient receives a focused and uninterrupted consultation when they visit their GP/Nurse.
In the case of an emergency a patient call will be placed through to a doctor. If you feel that you urgently need to speak to a doctor please inform the receptionist as soon as you make contact.
Dr Delaney runs a Telephone Consultation Service most days should you be unable to attend the surgery and where a short phone call may assist rather than having to attend surgery.


Note charges may apply.

Requesting Sick / Social Welfare Cert

Patients requiring a sick cert for work, should call Annagh Medical Centre on 094 9632232,
or call in to the medical centre in person.  Details of the request will be forwarded to your
GP and certs are usually available for collection the 24 hours or earlier.  You may be
required to see your GP prior to receiving a sick cert.

Social Welfare Cert

Patients requiring a Social Welfare certificate must see a GP for the Social Welfare certificate.  You will be requested to provide your PPS number.  Patients will be reviewed at the request of the GP and based on illness/injury guidelines. You must present when requested for cert review. When the patient is fit to return to work, they no longer require a final Social Welfare cert and if they feel able to return to work before initial estimated out of work time frame, they (the patient) contacts Department of Employment Affairs and Social
Protection (DEASP) themselves. You do not need to see a GP in relation to returning to work as per new guidelines from the Department of Employment Affairs and Social Protection (DEASP).

Advice Post Vaccination - Babies

Calpol 2.5mls can be given to babies following their two-month vaccination but only to treat a temperature which develops following the vaccination.  If your baby is unwell and you are concerned please seek medical advice.

  • Calpol (paracetomal) as per age recommendations on bottle or sachet

  • Make sure you encourage plenty of fluids

  • Keep them cool

  • Minutes Gently sponge your child’s body, arms and legs with tepid water for no more than five

  • Let them rest

Confidentiality

The practice complies with Data Protection Act and will ensure that patient confidentiality is
maintained.  Information cannot be given to a third party e.g. employer, insurance company, unless we
have with your written permission.

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