
General Patient Information
LAB RESULTS
If your results require further review or action, we will contact you directly by phone or SMS.
Normal results are issued by SMS. If results require a consultation, we will contact you by SMS to arrange this.
If you have a query about your results, please leave a message for the practice nurse by phone and we will get back to you as soon as possible.
Printed results are available at reception once reviewed by your GP.
To receive results by email, please provide your email address to the practice.
Please allow a minimum of 14 days before contacting the practice to query your results.


Using Your Medical Card
If you’re a GMS patient at Annagh Medical Centre, your medical card covers a range of services here at no cost to you. This section answers the questions we get asked most often.
What does my medical card cover at the GP?
A medical card gives you free access to GP services, community health services, prescription medicines, and hospital care. At Annagh Medical Centre, your consultations and routine referrals are covered. Blood tests that form part of the Chronic Disease Management programme are also covered, but charges may apply for other blood tests depending on the clinical reason.
What’s the difference between a medical card and a GP visit card?
They’re not the same thing, and it’s worth knowing which one you have.
A full medical card covers GP visits, prescribed medicines, hospital care, and more — all free of charge.
A GP visit card covers the cost of seeing your GP, but doesn’t extend to the same range of services as a full medical card. The income thresholds to qualify for a GP visit card are higher than those for a medical card, so some people who don’t qualify for a full card can still get free GP visits.
If you’re not sure which card you hold, check the front of the card — it will state which type it is.
What about prescription charges?
Medical card holders do pay a small charge per item dispensed at the pharmacy. Prescriptions aren’t fully free, so it’s worth being aware of this. Your pharmacist can tell you the current charge per item. There is a monthly ceiling on these charges, so costs are capped regardless of how many items you collect.
I’m over 70. What am I entitled to?
Everyone over 70 living in Ireland is automatically entitled to a GP visit card, regardless of income. You don’t need to pass a means test to get one. If you’re over 70 and don’t currently have a GP visit card, you can register online at hse.ie or call the HSE on 0818 22 44 78.
My child is under 8. Are they entitled to free GP visits?
Yes. Children under 8 are entitled to a free GP visit card, regardless of household income. If your child isn’t already registered, you can do so online at hse.ie.
My card is due for renewal. What do I do?
Medical cards and GP visit cards have an expiry date printed on the front. It’s worth checking yours regularly. If your card has expired or is close to expiry, you can renew it online at medicalcard.ie or by calling the HSE on 0818 22 44 78. Don’t wait until it has lapsed — an expired card means you may be charged for services in the meantime.
I don’t qualify on income grounds. Is there any other way to get a card?
Possibly, yes. The HSE can grant a discretionary medical card where a person’s financial circumstances would cause undue hardship without one. This applies even where your income is above the normal qualifying threshold. It’s most relevant for people with significant ongoing medical costs or complex health needs. Speak to your GP or contact the HSE directly to discuss your circumstances.
I have a query about my medical card eligibility.
To check your eligibility or apply for a medical card or GP visit card, visit medicalcard.ie. When you apply, your entitlement to both types of card is assessed at the same time. You can also call the HSE directly on 0818 22 44 78.
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There are, however, some services which are not covered under the Medical Card Scheme
The most commonly requested services not covered by Medical/GP Visit Card are listed
below where a charge may apply and if you require any of these services please consult with
the practice staff to see if they are available and what arrangements are in place for the
provision of such services. GMS Medical Card patients requesting any of the below services
are responsible for the relevant fees.
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Minor Surgery
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Phlebotomy Services (Routine Blood Tests)
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Warfarin Monitoring
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Women’s and Men’s health clinics
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Dressings
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Travel Vaccinations
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Pre-Employment Medicals
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Insurance medicals/reports
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Medical examinations for legal purposes
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Sports medicals/reports
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Examinations relating to fitness to drive
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Passport/identity reports
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Crèche reports/School attendance notes/certificates
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Certificates/letters in support of applications for services under the Social Welfare
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Acts
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Utilities reports/letters
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Preventative Services (i.e. Health checks/Screening services)
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Therapeutic Counselling

Phone Call Process (When to call)
Annagh Medical Centre operates a strict ‘no interruption’ policy during standard surgery
hours. This policy means that, with the exception of a medical emergency, GP's and Nurses do not take routine phone calls whilst they are in consultation with patients. This policy is in place to ensure that the patient receives a focused and uninterrupted consultation when they visit their GP/Nurse.
In the case of an emergency a patient call will be placed through to a doctor. If you feel that you urgently need to speak to a doctor please inform the receptionist as soon as you make contact.
Dr Delaney runs a Telephone Consultation Service most days should you be unable to attend the surgery and where a short phone call may assist rather than having to attend surgery.
Note charges may apply.
Requesting Sick / Social Welfare Cert
Patients requiring a sick cert for work, should call Annagh Medical Centre on 094 9632232,
or call in to the medical centre in person. Details of the request will be forwarded to your
GP and certs are usually available for collection the 24 hours or earlier. You may be
required to see your GP prior to receiving a sick cert.

Social Welfare Cert
Patients requiring a Social Welfare certificate must see a GP for the Social Welfare certificate. You will be requested to provide your PPS number. Patients will be reviewed at the request of the GP and based on illness/injury guidelines. You must present when requested for cert review. When the patient is fit to return to work, they no longer require a final Social Welfare cert and if they feel able to return to work before initial estimated out of work time frame, they (the patient) contacts Department of Employment Affairs and Social
Protection (DEASP) themselves. You do not need to see a GP in relation to returning to work as per new guidelines from the Department of Employment Affairs and Social Protection (DEASP).
Advice Post Vaccination - Babies
Calpol (as per dosing guidelines) can be given to babies following their two-month vaccination but only to treat a temperature which develops following the vaccination. If your baby is unwell and you are concerned please seek medical advice.
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Calpol (paracetomal) as per age recommendations on bottle or sachet
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Make sure you encourage plenty of fluids
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Keep them cool
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Let them rest

Confidentiality
The practice complies with Data Protection Act and will ensure that patient confidentiality is
maintained. Information cannot be given to a third party e.g. employer, insurance company, unless we
have with your written permission.

